Admin¶
| Tab | For |
|---|---|
| Users | Add people, set access levels, disable leavers |
| ConnectWise | API keys for the customer sync and ticket checks (the ? explains how to make them) |
| SharePoint | Where certificates and letters are filed; the app certificate (renews itself 30 days before expiry) |
| Recyclers | Recycler name, address and contact; which one is the default |
| Thresholds | When drives on the shelf, and batches waiting for a certificate, turn amber |
| Scanning | Camera and label-reading options |
| Letter branding | Logo and signer on customer letters |
| Test data | Remove records made in Test mode |
Staff changes step by step: Runbooks → Operations §8–9.